ColorGATE Techblog

Date:October 12, 2017Posted By:Thorsten MeyerCategory:Knowledge Base

Logging in Productionserver

Normally logging is just something that just happens in the background when running a software, but when a problem comes up, it suddenly becomes more important. While working in Support we often check the log files of Productionserver. If for example a printing process is canceled or the software isn’t starting anymore, these text files can help to find the real cause. This information can then help our developers to improve the software. As a user you don’t have to analyze the log files yourself, so that this article just describes how the logging is activated.

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Date:August 14, 2017Posted By:Thorsten MeyerComments:2 CommentsCategory:Knowledge BaseTag:Hardware, Performance

Selecting Hardware for High Performance Rip PCs

ColorGATE software solutions will run on nearly any PC hardware running a recent Windows, the minimal system requirements are met in the lowest cost segment, even tablets or Mini-PCs would be able to run and probably even be able to drive printers productively.

With higher productivity of printers and the ability to run multiple devices simultaneously one of the most frequently asked question is: “What PC specifications would you recommend?”

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Date:September 1, 2016Posted By:Thorsten MeyerCategory:Knowledge BaseTag:Upgrade, V9, Version 10

Updating your printer definitions and profiles from V9 to V10

In the past the upgrade from one version to another needed to be done manually and took time and patience. Thanks to the integrated function for backup and restore back then in version 8.11 the update can be done fully automatically and without hassles.…

Date:September 1, 2016Posted By:Thorsten MeyerCategory:Official ReleasesTag:Version 10

Version 10 is available!

ColorGATE is proud to announce the release of Version 10.

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Date:June 15, 2016Posted By:Swen ZeiterCategory:Knowledge Base

JDF Interface Module (JDFM)

JDFM

Do you know our JDF Interface Module? No?! Then this article contains more information about it.

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Date:March 30, 2016Posted By:André FontanaComments:2 CommentsCategory:Knowledge BaseTag:Filmgate

The Linearization Assistant – Part 2 : Linearization & MIM Creation

Since you now know the differences between the densities and what measurement device is required to linearize our film we go into the software and create a linearization.

If you are using the software with a valid dongle you are able to get to the linearization assistent like shown in the next picture.

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Date:March 2, 2016Posted By:Thorsten MeyerCategory:Knowledge BaseTag:Hotfolder

Configuring output paths for specific hotfolders

For printer drivers that “print” to files in an output folder (e.g. Industrial InkJet, PDF FLAT HIGH-RES), it might help to setup a new path for each hotfolder.

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Date:February 11, 2016Posted By:Swen ZeiterCategory:Drivers, Knowledge Base

HP WallArt PDF files

hp_1

In the ColorGATE Productionserver9 we have integrated the support of HP WallArt PDF files since Version 9.02 6196 for use with the HP Latex printer series.

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Date:November 20, 2015Posted By:Swen ZeiterCategory:Drivers, Knowledge Base

ColorGATE Print&Cut Modul (PCM) and CutServer

Do you know our Print & Cut Module (PCM) and the ColorGATE CutServer? No?! Then this Blog is for you.

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Date:October 6, 2015Posted By:Swen ZeiterCategory:Knowledge Base

New web support user interface

Have you already known? We updated our web support user interface. With the new web support user interface you can easyily and conveniently share your support request to our Technical Service.

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