You have a support case, have already created a web ticket in the ColorGATE web support and have now been asked by our Professional Services team to create a support info file (SIF)? In this blog article, you will learn what a support info file actually is, how it helps to solve your support case quickly and easily, and how to create it in V22.10 or in an older Version.

If you want to create a SIF using V23 or a newer version, click here