{"id":44,"date":"2022-10-06T15:19:22","date_gmt":"2022-10-06T13:19:22","guid":{"rendered":"https:\/\/newblog.colorgate.com\/en\/2022\/10\/06\/productionserver-dos-and-donts-working-with-offline-licenses\/"},"modified":"2026-01-30T09:56:27","modified_gmt":"2026-01-30T08:56:27","slug":"productionserver-dos-and-donts-working-with-offline-licenses","status":"publish","type":"post","link":"https:\/\/blog.colorgate.com\/en\/productionserver-dos-and-donts-working-with-offline-licenses\/","title":{"rendered":"Productionserver: Dos and Don\u2019ts \u2013 Working with Offline Licenses\u00a0"},"content":{"rendered":"<p>While we recommend using licenses with soft key in an online environment, this might not always be possible. This article explains what you need to be aware of when using our software in offline mode.<\/p>\n<p><!--more--><\/p>\n<p><span data-contrast=\"none\">When using licenses with soft key, the license is bound to the hardware ID of your PC. If the hardware ID changes, the license will be locked and <\/span><strong><span data-contrast=\"none\">Productionserver can no longer be started<\/span><\/strong><span data-contrast=\"none\">.<\/span><\/p>\n<p><span data-contrast=\"none\"><span role=\"presentation\"><img decoding=\"async\" style=\"width: 800px;margin-left: auto;margin-right: auto\" src=\"https:\/\/25002438.fs1.hubspotusercontent-eu1.net\/hubfs\/25002438\/image-png-1.png\" alt=\"image-png-1\" width=\"800\" \/><\/span><\/span><\/p>\n<h6><\/h6>\n<h6><span data-contrast=\"none\"><span style=\"background-color: #f4cccc\">Do NOT do the following<\/span> (without first revoking the license):\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h6>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Do not change hardware components of your PC.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Do not transfer Productionserver to a different PC.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Do not update Productionserver.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><span data-contrast=\"none\">So do not make such changes on your PC without preparation but instead <\/span><strong><span data-contrast=\"none\">revoke your license first!<\/span><\/strong><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\"><img decoding=\"async\" style=\"width: 1068px;margin-left: auto;margin-right: auto\" src=\"https:\/\/25002438.fs1.hubspotusercontent-eu1.net\/hubfs\/25002438\/Lizenz%20Revokation.png\" alt=\"Lizenz Revokation\" width=\"1068\" \/><\/span><\/p>\n<h6><span data-contrast=\"none\"><span style=\"background-color: #d9ead3\">DO the following<\/span>:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h6>\n<ol>\n<li><strong><span data-contrast=\"none\">REVOCATION<\/span><\/strong><strong><span data-contrast=\"none\">:<\/span><\/strong><span data-contrast=\"none\"><br \/>\n<\/span>You can learn how to revoke your licence in our TechBlog article &#8220;<a href=\"\/en\/revoke-a-license\" target=\"_blank\" rel=\"noopener\">Revoke a licence &#8211; This is how it works!<\/a>&#8220;, in the section &#8220;How do I revoke a licence?&#8221;.<\/li>\n<p><\/p>\n<li><strong>HARDWARE ID CHANGES:<br \/>\n<\/strong><\/p>\n<ul>\n<li>Perform the desired change (e.g., hardware replacement or major operating system upgrade).<\/li>\n<\/ul>\n<\/li>\n<p><\/p>\n<li><strong><span data-contrast=\"none\">LICENSE ACTIVATION<\/span><\/strong>:<span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">\u202f<\/span><\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Start Productionserver. In a dialog you will be asked for your activation code.<br \/>\n<span data-contrast=\"none\">You find the activation code in your user profile:<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" style=\"height: auto;max-width: 100%;width: 741px\" src=\"https:\/\/25002438.fs1.hubspotusercontent-eu1.net\/hubfs\/25002438\/Freigabe_6_EN-1.png\" alt=\"Freigabe_6_EN-1\" width=\"741\" height=\"248\" \/><\/span><span data-contrast=\"none\"><br \/>\n<\/span><\/li>\n<li>Enter your activation code and confirm by clicking <i><span data-contrast=\"none\">Activate<\/span><\/i><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">\u202f<\/span><\/li>\n<li>Switch back to offline mode by clicking <i><span data-contrast=\"none\">Change usage mode<\/span><\/i><span data-contrast=\"none\"> again.<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">\u202f<\/span><\/li>\n<li><span data-contrast=\"none\">Update your license:<\/span>\n<ul>\n<li>Go to Windows Start menu.<\/li>\n<li>Select Programs &gt; Productionserver xx.<\/li>\n<li>Click Productionserver xx \u2013 Update License.<\/li>\n<\/ul>\n<\/li>\n<li>Deactivate the Internet connection on the computer on which Productionserver is running upon notification.<span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">\u202f<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>If you need help with creating a user account, registering and activating Productionserver, please refer to our Getting Started Guide (<a href=\"https:\/\/www.colorgate.com\/start\/\" target=\"_blank\" rel=\"noopener\">ColorGATE: Start<\/a><span data-contrast=\"none\">).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<h6><\/h6>\n<h6><span data-contrast=\"none\">What to do when the license is already locked <\/span><span data-contrast=\"none\">(and Productionserver can no longer be started):<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:288}\">\u00a0<\/span><\/h6>\n<p>If your license is already locked and you no longer have access to the software, you can revoke the license via the ColorGATE Service &amp; Support Site. You can find out how to do this in our TechBlog article &#8220;<a href=\"\/en\/revoke-a-license\" target=\"_blank\" rel=\"noopener\">Revoke a licence &#8211; This is how it works!<\/a>&#8220;, in the section &#8220;License revocation via the Service &amp; Support Site (only in exceptional cases)&#8221;.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you working with Productionserver in an offline environment? This article explains what you need to be aware of when working in offline mode.<\/p>\n","protected":false},"author":9,"featured_media":195,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[56,5,61,43,32],"class_list":["post-44","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","tag-hardware","tag-knowledge-base","tag-licensing","tag-settings","tag-version-22"],"_links":{"self":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":5,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/44\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/44\/revisions\/799"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/media\/195"}],"wp:attachment":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/media?parent=44"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/categories?post=44"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/tags?post=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}