First of all: <\/span>Revoking a license is only possible for licenses with soft key, not for licenses with USB key (with USB dongle).<\/p>\n\n\n\n <\/span><\/p>\n\n\n\n When you use a license with soft key, it is bound to the hardware ID of your computer.<\/span> To revoke your license, the license must be in online mode. Checking the license usage mode and switching to online mode if necessary<\/p>\n\n\n\n Note:<\/span> If necessary, you can switch back to offline mode after revoking the license. You can find out how to do this in our blog article Productionserver: Dos and Don’ts – Working with Offline Licenses.<\/a><\/span><\/p>\n\n\n\n Once you have ensured that your license is in online mode, you can revoke it. There are two different ways to do this:<\/span> License revocation via the Windows Start menu (recommended):<\/strong><\/p>\n\n\n\n If you have normal access to your ColorGATE software and the computer<\/span> on which the software is currently being used (this should be the case in most cases) and this computer has an Internet connection<\/span>, revoke your license via the Windows Start menu. This is the regular and recommended way to revoke a license. License revocation via the Service & Support Site (only in exceptional cases)<\/strong><\/p>\n\n\n\n If you cannot access your ColorGATE software or the computer on which the software is being used <\/span>(e.g. in the event of a hardware defect, a computer crash, the hardware ID has been changed or if you receive the message Too many activations<\/em> after entering the activation code) or if your computer does not have an Internet connection<\/span>, revoke your license via the ColorGATE Service & Support Site. Note:<\/span> Please note that you may only execute the Revoke license<\/span> function on the Service & Support Site once in 24 hours. After the 24 hours have elapsed, you have the option to call the function again. Your license is now revoked and you can make the desired changes (e.g. replace the hardware or move the license to another computer).<\/p>\n\n\n\n <\/span><\/p>\n\n\n\n After you have made all the desired changes, you must reactivate your license in order to be able to use the ColorGATE software again. Your ColorGATE software can now be used again without any restrictions.<\/p>\n\n\n\n Note: <\/span>If necessary, you can switch back to offline mode. You can find out how to do this in our blog article: Productionserver: Dos and Dont’s – Working with Offline Licenses.<\/a><\/p>\n\n\n\n <\/p>\n\n\n\n We hope we have been able to answer all your questions about revoking your license. If anything is still unclear or you need assistance with the revocation, please feel free to contact our Customer Service Team at contact@colorgate.com<\/a>.<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" If you have an SHL software license, you will learn here in which cases you need to revoke your license and how to do it.<\/p>\n","protected":false},"author":9,"featured_media":171,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[5],"class_list":["post-29","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","tag-knowledge-base"],"_links":{"self":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":49,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/29\/revisions"}],"predecessor-version":[{"id":889,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/posts\/29\/revisions\/889"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/media\/171"}],"wp:attachment":[{"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/media?parent=29"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/categories?post=29"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.colorgate.com\/en\/wp-json\/wp\/v2\/tags?post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}WHEN DO I HAVE TO REVOKE A LICENSE?<\/span> <\/span><\/h3>\n\n\n\n
This binding must be removed in the following cases: <\/span><\/p>\n\n\n\n\n
<\/span>
<\/span><\/li>\n<\/ul>\n\n\n\nHOW DO I REVOKE A LICENSE?<\/span> <\/span><\/h3>\n\n\n\n
If your license is in offline mode, or you are not sure of the current mode, please follow these steps before<\/span> revoking:<\/p>\n\n\n\n\n
![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/Freigabe_1_EN.png\")
<\/figure>
<\/span><\/li>\n\n\n\n![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2025\/12\/Freigabe_2_EN.jpg\")
<\/figure>
<\/span><\/li>\n\n\n\n
To do this, click Change usage mode<\/em>.<\/span>![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/Freigabe_3_EN.png\")
<\/figure>
<\/span><\/li>\n<\/ol>\n\n\n\n
<\/p>\n\n\n\n
To do this, follow these steps<\/span>:<\/span> <\/span><\/p>\n\n\n\n\n
![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2025\/12\/Freigabe_4_EN.png\")
<\/figure>
<\/span><\/li>\n\n\n\n
<\/li>\n<\/ol>\n\n\n\n
To do this, follow these steps:<\/p>\n\n\n\n\n
<\/figure>
<\/span><\/li>\n\n\n\n![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2025\/12\/Freigabe_5_EN.jpg\")
<\/figure>
<\/span><\/li>\n\n\n\n
<\/span>If you need to revoke the license within the waiting period due to urgent requirements, please create a web support ticket (you can find out how to do this in our blog article ColorGATE Websupport – Creating web tickets<\/a>) or contact our Customer Service Team at cs@colorgate.com<\/a>.<\/p>\n\n\n\nHOW CAN I USE MY LICENSE AGAIN AFTER REvocation?<\/h3>\n\n\n\n
<\/span>To do this, please perform the following steps:<\/p>\n\n\n\n\n
You can find the activation code on the ColorGATE Service & Support Site<\/a> in your user profile (in the menu under Account & Licenses<\/em>) on the Licenses <\/em>tab.<\/span>![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/Freigabe_6_EN.png\")
<\/figure>
<\/span><\/li>\n\n\n\n![\"\"](\"https:\/\/blog.colorgate.com\/en\/wp-content\/uploads\/sites\/2\/2025\/12\/Freigabe_7_EN.png\")
<\/figure>
<\/span><\/li>\n<\/ol>\n\n\n\n