It has come to our attention that there have been increasing reports of issues concerning the Xrite i1 Pro3 and Pro3 Plus in connection with the measurements of linearization and profiling charts. However, with the following tips, these problems can usually be fixed.
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You are an existing customer and you are interested in our new version 20? No problem! If you have an active Value Pack, the upgrade is free of charge. In this blog entry, we answer the most important questions about upgrading from V10 to V20.
…Many large format printers today are set up modular which allows the manufacturer to streamline their printer to the customer’s needs. CMYK, CMYKLcLm, varnish or primer? Dependent on the installation there are several different configurations some large format printers can use.
…In support we are more frequently confronted with customers reporting a several minute long program start. In this article I would like to explain the cause of it and how to speed it up.
…We would like to inform you that we have recently updated our step by step guides to several modules and functions in Productionserver.
Instructions for the User Account and Product Registration for the ColorGATE Website is now available as a video. Length: 5:15
Due to power failures and similar external influences, it can happen that the PC simply goes out while Productionserver is writing data. The next time the software tries to start, it may not open anymore. The reason for this is usually that a job folder is defective. The following article briefly explains what you can do to get Productionserver 10 up and running again. If you have any questions, please contact our Websupport-System.…
In addition to many corrections and small improvements 10.20 also offers some useful extensions for spot color handling.
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Normally logging is just something that just happens in the background when running a software, but when a problem comes up, it suddenly becomes more important. While working in Support we often check the log files of Productionserver. If for example a printing process is canceled or the software isn’t starting anymore, these text files can help to find the real cause. This information can then help our developers to improve the software. As a user you don’t have to analyze the log files yourself, so that this article just describes how the logging is activated.
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ColorGATE software solutions will run on nearly any PC hardware running a recent Windows, the minimal system requirements are met in the lowest cost segment, even tablets or Mini-PCs would be able to run and probably even be able to drive printers productively.
With higher productivity of printers and the ability to run multiple devices simultaneously one of the most frequently asked question is: “What PC specifications would you recommend?”
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