Normally logging is just something that just happens in the background when running a software, but when a problem comes up, it suddenly becomes more important. While working in Support we often check the log files of Productionserver. If for example a printing process is canceled or the software isn’t starting anymore, these text files can help to find the real cause. This information can then help our developers to improve the software. As a user you don’t have to analyze the log files yourself, so that this article just describes how the logging is activated.
ColorGATE software solutions will run on nearly any PC hardware running a recent Windows, the minimal system requirements are met in the lowest cost segment, even tablets or Mini-PCs would be able to run and probably even be able to drive printers productively.
With higher productivity of printers and the ability to run multiple devices simultaneously one of the most frequently asked question is: “What PC specifications would you recommend?”
In the past the upgrade from one version to another needed to be done manually and took time and patience. Thanks to the integrated function for backup and restore back then in version 8.11 the update can be done fully automatically and without hassles. Continue reading
Do you know our JDF Interface Module? No?! Then this article contains more information about it.
Since you now know the differences between the densities and what measurement device is required to linearize our film we go into the software and create a linearization.
If you are using the software with a valid dongle you are able to get to the linearization assistent like shown in the next picture.
For printer drivers that “print” to files in an output folder (e.g. Industrial InkJet, PDF FLAT HIGH-RES), it might help to setup a new path for each hotfolder.
In the ColorGATE Productionserver9 we have integrated the support of HP WallArt PDF files since Version 9.02 6196 for use with the HP Latex printer series.
Have you already known? We updated our web support user interface. With the new web support user interface you can easyily and conveniently share your support request to our Technical Service.
In our Download area on our Support site you can find our profiler guides. The latest guide explains the Profiling process for printers using non standard inksets (Version 9).
The comprehensive profiling assistant will be a guidance through the whole process and determine recommended settings. It also allows in depth manual changes to adjust practically all settings in detail.
Additional profiler guides (version 9) available in our Download area:
- G7 compliant profiling process (version 9) [EN]
- Profiling process for printers using standard CMYK (version 9) [EN]
- Profiling process for printers using light colors (version 9) [EN]