Knowledge Base – ColorGATE Techblog

Date:February 18, 2021Posted By:Thorsten MeyerCategory:Drivers, Knowledge BaseTag:Universal Drivers, Version 20

How to use our universal drivers: Windows Printer, Color Copier and Color Copier GDI

At ColorGATE, we are proud to be able to support digital printing systems from a wide range of manufacturers in our products, with over 1,700 drivers currently available. However, there are still cases where it is not possible to integrate a dedicated driver for a particular printer. For many lower-priced printers, the manufacturers do not intend for these to be controlled directly via RIP software; and given the large number of toner-based A4/A3 printers, it makes sense to offer only universal drivers for these in many cases. Fortunately, it is common for these kinds of printers to be controlled directly from Windows, so that you can print from any application. This is something we can take advantage of. This article explains how you can use our universal drivers to control printers without dedicated drivers in Productionserver or Proofgate.

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Date:January 13, 2021Posted By:Ulf MeinhardtCategory:Knowledge BaseTag:Measuring Devices, Version 20, X-Rite

Notes on measuring test charts with i1Pro 3 / i1Pro 3+ and iO3

In the last couple of weeks there have been more reports about issues with measuring linearization or profiling charts with the X-Rite i1Pro 3 or i1Pro 3 Plus and the iO3 measuring table. However, with the following tips, they can usually be fixed.

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Date:October 2, 2020Posted By:Alexander WinnefeldCategory:Knowledge Base, Official ReleasesTag:Version 10, Version 20

FAQ: Upgrading from V10 to V20

You are an existing customer and you are interested in our new version 20? No problem! If you have an active Value Pack, the upgrade is free of charge. In this blog entry, we answer the most important questions about upgrading from V10 to V20.

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Date:March 30, 2020Posted By:Randall Lee GarlandCategory:Drivers, Knowledge BaseTag:Drivers

About Printer Drivers with Printmode.xml

Many large format printers today are set up modular which allows the manufacturer to streamline their printer to the customer’s needs. CMYK, CMYKLcLm, varnish or primer? Dependent on the installation there are several different configurations some large format printers can use.

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Date:April 15, 2019Posted By:Steven WaitesCategory:Knowledge Base

How to use the Job Backup Module and other hints to speed up your software start

In support we are more frequently confronted with customers reporting a several minute long program start. In this article I would like to explain the cause of it and how to speed it up.

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Date:February 20, 2019Posted By:Steven WaitesCategory:Knowledge Base

We updated our step by step guides

We would like to inform you that we have recently updated our step by step guides to several modules and functions in Productionserver.

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Date:January 11, 2019Posted By:Thorsten MeyerCategory:Knowledge Base

Video: ColorGATE Website: User Account and Product Registration

Instructions for the User Account and Product Registration for the ColorGATE Website is now available as a video. Length: 5:15

Date:June 10, 2018Posted By:Thorsten MeyerCategory:Knowledge BaseTag:File Structure

What to do when the software does not start anymore

Due to power failures and similar external influences, it can happen that the PC simply goes out while Productionserver is writing data. The next time the software tries to start, it may not open anymore. The reason for this is usually that a job folder is defective. The following article briefly explains what you can do to get Productionserver 10 up and running again. If you have any questions, please contact our Websupport-System.…

Date:December 21, 2017Posted By:Thorsten MeyerCategory:Knowledge BaseTag:Version 10

Enhancements to the Color Table function in 10.20

In addition to many corrections and small improvements 10.20 also offers some useful extensions for spot color handling.

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Date:October 12, 2017Posted By:Thorsten MeyerCategory:Knowledge Base

Logging in Productionserver

Normally logging is just something that just happens in the background when running a software, but when a problem comes up, it suddenly becomes more important. While working in Support we often check the log files of Productionserver. If for example a printing process is canceled or the software isn’t starting anymore, these text files can help to find the real cause. This information can then help our developers to improve the software. As a user you don’t have to analyze the log files yourself, so that this article just describes how the logging is activated.

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