Video: ColorGATE Website: User Account and Product Registration
Instructions for the User Account and Product Registration for the ColorGATE Website is now available as a video. Length: 5:15
What to do when the software does not start anymore
Due to power failures and similar external influences, it can happen that the PC simply goes out while Productionserver is writing data. The next time the software tries to start, it may not open anymore. The reason for this is usually that a job folder is defective. The following article briefly explains what you can do to get Productionserver 10 up and running again. If you have any questions, please contact our Websupport-System.…
Enhancements to the Color Table function in 10.20
In addition to many corrections and small improvements 10.20 also offers some useful extensions for spot color handling.
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Logging in Productionserver
Normally logging is just something that just happens in the background when running a software, but when a problem comes up, it suddenly becomes more important. While working in Support we often check the log files of Productionserver. If for example a printing process is canceled or the software isn’t starting anymore, these text files can help to find the real cause. This information can then help our developers to improve the software. As a user you don’t have to analyze the log files yourself, so that this article just describes how the logging is activated.
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Selecting Hardware for High Performance Rip PCs
ColorGATE software solutions will run on nearly any PC hardware running a recent Windows, the minimal system requirements are met in the lowest cost segment, even tablets or Mini-PCs would be able to run and probably even be able to drive printers productively.
With higher productivity of printers and the ability to run multiple devices simultaneously one of the most frequently asked question is: “What PC specifications would you recommend?”
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Updating your printer definitions and profiles from V9 to V10
In the past the upgrade from one version to another needed to be done manually and took time and patience. Thanks to the integrated function for backup and restore back then in version 8.11 the update can be done fully automatically and without hassles.…
Configuring output paths for specific hotfolders
For printer drivers that “print” to files in an output folder (e.g. Industrial InkJet, PDF FLAT HIGH-RES), it might help to setup a new path for each hotfolder.
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New Profiler guide – Profiling process using non standard inksets
In our Download area on our Support site you can find our profiler guides. The latest guide explains the Profiling process for printers using non standard inksets (Version 9). The comprehensive profiling assistant will be a guidance through the whole process and determine recommended settings. It also allows in depth manual changes to adjust practically…
Adjusting the Advanced Settings window for monitor resolutions under 1280×1024
Many smartphones and tablets are already offering full HD resolutions, but there are still notebooks and old displays are often still using maximum resoltion with heights under 1024 pixels. These do not reach the system requirements of Productionserver 9, but there’s still a possibility to show the Advanced Settings window fully in these cases.
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