This blog entry shall explain how to enter and administrate webtickets and take advantage of the technical support at ColorGATE. Continue reading
With version 8 our dongles use a new encryption method which offers a higher security level.
Unfortunately this encryption is not supported by Windows XP, which causes an incompatibility between this OS and our Version 8. Even though this decision was not easy, it was the right one. Windows XP was introduced to the market in 2001 and its support will be discontinued on April 8th 2014. Working with Windows XP will cause high security risks from then on.
Microsoft is highly recommending to upgrade the OS – and so do we.
In case of any questions please let us know.
Recently many customers ask us how to transfer their settings from Productionserver 7 to Productionserver 8 when doing an upgrade. Don’t worry, it is not difficult at all, you just need to keep a few things in mind.